FAQ’S

  • We offer a delightful variety of candles, incense, and diffusers tailored to enhance your space through aromatic experiences. Our selection is perfect for creating a serene environment. 

  • Yes, you can return items if there is an error or defect in the material. Please note that all returns must be made within 30 days of purchase and require a receipt for proper reimbursement. 

  • We understand that sometimes products may not meet your expectations. That's why we provide a full refund for unused, undamaged products within our 30 days return period. 

  • If you have questions or concerns regarding our products, feel free to reach out to our customer service team via the contact page provided on our website. We are here to assist you!

  • We provide various shipping methods, including postal mail service, FedEx, and UPS, allowing you to choose the option that best suits your needs. 

  • Unfortunately, we are unable to ship internationally at this moment, focusing solely on fulfilling orders within our local region.

  • You will receive an email confirmation with tracking details once your order has been dispatched, making it easy for you to keep track of your purchase.

  • If the product doesn’t resonate with you once it’s in hand, just remember—we accept returns of unused and undamaged products. Your satisfaction is our priority! 

  • We encourage you to explore product descriptions and customer reviews to find items that resonate with your personal style and preferences. And remember, if it's not what you expected, you can return it.

  • We sell our products at, “The Painted Tree” in Tulsa, OK. We hope to expand in the future to other locations.